What’s included with your stay — and what costs extra
Basic services included with your stay are free Wi‑Fi throughout the property, daily housekeeping, free parking, access to on‑site recreation (hiking trails, tennis courts, game room, movie screenings) and staffed front‑desk service during posted hours. Meals, spa treatments, some event services and certain guest fees (pet cleaning fee, damage deposit) cost extra.
In this guide
What's included with every room
All rooms and cabins include free Tapoco Lodge Guest Wi‑Fi (no password required), daily housekeeping, non‑smoking accommodations and access to property public areas such as the lobby, lounges and riverside grounds.
Guests who arrive by car have free on‑site parking; vehicles are parked at the owner's risk. At check‑in you must present photo ID and a credit card; a refundable damage deposit is collected at arrival (see Fees & deposits).
- Free Wi‑Fi (guest network)
- Daily housekeeping
- Free parking (on property)
- Access to shared lounges, riverside terraces and walking trails
| Service | Included? |
|---|---|
| Wi‑Fi | Yes |
| Daily housekeeping | Yes |
| On‑site parking | Yes |
Check‑in, check‑out and ID rules
Standard check‑in begins at 4:00 PM with a check‑in window that runs until 10:00 PM; the front desk is staffed daily during limited hours (7:00 AM–10:00 PM) and there is no after‑hours check‑in. Check‑out is before 10:00 AM.
The booking guest must be at least 21 years old per the property's official terms (note that some third‑party sites list a higher minimum). All guests are required to present a valid photo ID and a credit card at arrival.
- Check‑in: from 4:00 PM (window to 10:00 PM)
- Front desk staffed: 7:00 AM–10:00 PM
- Check‑out: before 10:00 AM
- Minimum age to check in: 21 (property policy)
| Policy | Detail |
|---|---|
| Minimum check‑in age (official) | 21 years |
| ID & payment at check‑in | Photo ID and credit card required |
| Deposit collected at arrival | $50 damage deposit (charged to card) |
Dining — what's included and what you pay for
Meals are not included in room rates. The resort operates the Cheoah Dining Room (breakfast) and the riverside Tapoco Tavern (lunch and dinner) as separately priced restaurants.
Breakfast in the Cheoah Dining Room is available for a surcharge rather than being included; menus and pricing are set by the dining outlets and reservations are recommended for Tapoco Tavern.
- Cheoah Dining Room: breakfast service (8:00 AM–11:00 AM) — charged per meal
- Tapoco Tavern: lunch & dinner (11:00 AM–8:00 PM; Fridays/Saturdays may seat until 9:00 PM) — charged per meal
- Reservations: accepted and recommended for Tapoco Tavern (call 828‑498‑2800)
| Restaurant | Typical hours | Included with room? |
|---|---|---|
| Cheoah Dining Room (breakfast) | 8:00 AM–11:00 AM | No — surcharge |
| Tapoco Tavern (lunch & dinner) | 11:00 AM–8:00 PM (extended Fri/Sat) | No — paid at restaurant |
Recreation and on‑site activities (what's free)
Tapoco Lodge Resort includes many complimentary on‑property recreation options: private hiking trails, a game/arcade room, movie screenings in the Tin Can Theater on many Fridays, fishing along the Cheoah River, tennis courts and weekly complimentary yoga (indoors or outdoors when weather allows).
There is no swimming pool; the property does offer a hot tub facility and some cabins have private deck hot tubs (see Hot tubs below). Equipment rentals, guided trips or outside vendors (rafting, lake rentals) may carry additional charges.
- Included: access to 11+ private hiking trails, tennis courts, game room, movie nights, gardens and riverside walking areas
- Weekly complimentary yoga classes (schedule varies)
- Fishing on the Cheoah River (no fee stated for casual fishing; guided trips may charge)
| Activity | Included? |
|---|---|
| Hiking trails (on‑site) | Yes |
| Tennis courts | Yes |
| Movie nights in Tin Can Theater | Usually included (check schedule) |
Hot tubs and the spa — included vs. extra
The property has a hot tub amenity; several cabins have private deck hot tubs. The resort's policy states guests assume the risk of private hot tub use, and children under 12 are never permitted in hot tubs.
Mountain Spa services (the Mountain Spa at Tapoco Lodge) are not included with room rates and are charged per treatment. The spa is open Fridays–Sundays from 10:00 AM to 6:00 PM, and guests can book in‑room massages for an additional fee.
- Private cabin hot tubs: available in select cabins (no universal list published)
- Children under 12: not permitted in hot tubs at any time
- Mountain Spa: treatments (50‑ and 80‑minute massages, hot stone, hydrotherapy, aromatherapy) are paid services
| Service | Included? |
|---|---|
| Private cabin hot tub (select cabins) | May be included with that cabin (check room details) |
| Mountain Spa treatments | No — charged per service |
| In‑room massage | No — arranged and paid separately |
Pets, fees and other extra charges to expect
Pets are allowed only in rooms designated as pet‑friendly; the property charges a cleaning fee (listed as $75 on the property's policy) and only a few pet‑friendly rooms are available, so book those rooms in advance. Some third‑party sources note a $75 non‑refundable fee for the first pet and $25 for a second pet at registration.
A $50 damage deposit is collected at arrival on a credit card and is typically reimbursed within about a week after check‑out if no damage occurs. Parking is free, but vehicles left after checkout without consent may be towed at the owner's expense.
- Pet cleaning fee: $75 (property policy); limited pet rooms available
- Damage deposit: $50 charged to card at arrival (refunded after check‑out if no damage)
- Parking: free; cars parked at owner's risk
| Fee | Typical amount / note |
|---|---|
| Pet cleaning fee | $75 (per property policy) |
| Damage deposit | $50 (collected at arrival) |
| Parking | Free (vehicles at owner's risk) |
Event and group services — what the price usually excludes
Tapoco Lodge offers multiple event spaces (Cheoah Dining Room, Cheoah Terrace, Riverside Lawn, Tin Can Theater and Tapoco Tavern private room). Venue rental, in‑house catering and bar service for weddings and corporate events are separate charges not included in standard room rates.
If you're booking a group stay or event, expect additional costs for full venue buyouts, plated or buffet catering, staff service, and any AV or event equipment rental. Contact the resort for current event pricing and availability.
- Cheoah Dining Room capacity: up to 80 guests (venue rental and catering priced separately)
- Cheoah Terrace (riverside) capacity: up to 84 guests
- Tin Can Theater capacity: about 100 seats; Tesla charging available at that venue
| Venue | Typical capacity |
|---|---|
| Cheoah Dining Room | 80 guests |
| Cheoah Terrace (riverside) | 84 guests |
| Tin Can Theater | 100 guests |
