Mountain Spa at Tapoco Lodge: treatments, hours and booking tips
The Mountain Spa at Tapoco Lodge is open Fridays–Sundays from 10:00 AM to 6:00 PM and offers 50- and 80-minute massages, an 80-minute massage + body polish, hot stone, hydrotherapy and Hawaiian aromatherapy using Malie products. You can book spa appointments at the front desk or request in-room treatments delivered to specific rooms or cabins; plan around check-in (4:00 PM) and the spa's weekend schedule.
In this guide
Overview: what the Mountain Spa offers
The on-site spa is called the Mountain Spa at Tapoco Lodge and opened in 2023. Treatments use organic, plant-based Malie spa products.
Signature services listed include a 50-minute Essential Massage, an 80-minute Elevated Massage, and an 80-minute Essential Massage & Exfoliating Body Polish. Other options named in sources include hot stone massage, hydrotherapy, and Hawaiian aromatherapy sessions.
- 50-minute Essential Massage — focuses on stress points
- 80-minute Elevated Massage — extra time on high-tension areas
- 80-minute Essential Massage & Exfoliating Body Polish — massage plus exfoliation
- Additional services — hot stone, hydrotherapy, Hawaiian aromatherapy
| Treatment | Typical Length |
|---|---|
| Essential Massage | 50 minutes |
| Elevated Massage | 80 minutes |
| Massage + Body Polish | 80 minutes |
Hours and when to schedule
The Mountain Spa is open Fridays, Saturdays and Sundays from 10:00 AM to 6:00 PM. Treatments are therefore concentrated on weekend days; weekday appointments are not listed as available in public sources.
Because the spa operates limited days, book as early as possible for weekend stays. If you need a weekday treatment, ask about in-room services (see next section).
- Spa open: Friday–Sunday, 10:00 AM–6:00 PM
- Book weekend slots early—availability fills fast
- Ask front desk about potential last-minute openings
| Day | Hours |
|---|---|
| Friday | 10:00 AM–6:00 PM |
| Saturday | 10:00 AM–6:00 PM |
| Sunday | 10:00 AM–6:00 PM |
In-room spa services and where to get treatments
Tapoco Lodge allows guests to arrange personalized in-room spa experiences with therapists coming to the guest’s lodging. That option is useful if your stay falls outside the spa's Friday–Sunday hours or if you prefer privacy.
You can request in-room treatment for lodge rooms and cabin accommodations alike; when booking specify your room type (for example Room (Hemlock Lodge), Cabin (Overlook 1), or Suite (Evergreen Lodge)) so staff can plan logistics and supplies.
- Request in-room service when you make a spa reservation or at check-in
- Provide your exact room name to the spa/front desk to confirm access and set-up
- Therapists bring Malie product line used by the Mountain Spa
| Where to request | How to request |
|---|---|
| On-site Mountain Spa | Call or book at front desk during spa hours |
| In-room at your cabin or lodge room | Ask front desk or spa team to schedule a therapist visit |
| If outside spa days | Arrange in-room services if available |
Booking tips and timing with check-in
Check-in at Tapoco Lodge begins at 4:00 PM with a check-in window from 4:00 PM–10:00 PM and the front desk staffed 7:00 AM–10:00 PM. If you arrive earlier in the day, plan your spa appointment for later in the afternoon or the next available spa day.
Because the spa runs weekends only, coordinate your arrival so you can use a Friday slot if possible. If you need a morning treatment, reserve a Saturday or Sunday morning during your stay.
- Plan spa appointments after your 4:00 PM check-in on arrival day, or book for the following spa day
- Confirm appointments at check-in; front desk hours are limited so call ahead if possible
- Use the property's phone for help: BookResorts agents (24/7) +1 (888) 605-1350
| Guest action | Recommended timing |
|---|---|
| Reserve spa slot | As soon as you confirm lodging (especially for Friday–Sunday) |
| Arrival day treatments | After 4:00 PM check-in or request in-room service |
| Early-morning treatments | Book Saturday or Sunday morning in advance |
Family, hot-tub and safety rules to know
Tapoco Lodge is family-friendly, but some safety rules apply to spa and hot tub use. The property does not permit children under 12 in hot tubs at any time.
Hot tubs located on some private decks are used at guests’ own risk; the spa also lists hydrotherapy and hot stone treatments, which may have specific medical contraindications—ask the spa team about any health concerns before booking.
- No children under 12 allowed in hot tubs
- Select cabins have private deck hot tubs—check your room description
- Disclose health issues to the spa when booking hydrotherapy or hot stone treatments
| Topic | Policy |
|---|---|
| Hot tub age limit | Children under 12 not permitted |
| Private hot tubs | Available in select cabins; guests assume risk |
| Health and contraindications | Discuss with spa before booking treatments like hydrotherapy or hot stone |
Costs, cancellations and practicalities
Public sources list treatment types and hours but do not publish standard prices. Tapoco Lodge requires a $50 damage deposit collected at check-in and a credit card or debit card guarantee for reservations; confirm spa payment and tipping policies directly with the spa team when you book.
If you need to change lodging or spa plans, note the resort’s general cancellation rule: if you cancel less than 72 hours before arrival the damage deposit is forfeited. Spa-specific cancellation windows are not listed in public sources—ask when you book.
- Spa rates are not published in the public dossier—call or ask front desk for current pricing
- A $50 damage deposit is required at check-in (collected by credit card)
- Confirm spa cancellation and late-arrival policies when you reserve
| Item | What sources say |
|---|---|
| Spa pricing | Not published in public sources — contact spa/front desk |
| Damage deposit | $50 charged at check-in (credit card) |
| Reservation guarantee | Major credit/debit card required for lodging reservations |
